- Posted by LBMTM
- On October 23, 2015
Not a call to action…
In the Technology Industry, we often speak messages of how innovation is improving the world, everyday life and efficiency of doing business. With the attractive nuances of Mobile, Big Data, Cloud and numerous disruptive services taking up a large role in our collective thoughts. We forget that it is upon the seemingly outdated infrastructure built and maintained by the “industrial” class in which all our change is reliant.
A wonderful example of this came to my attention when a client, a pest control company, was called to remove fire ants that invaded the server of a cell tower. Disrupting connectivity to a large region in California. The company was, of course, able to eradicate the nest and get the tower operational again. However, I think this a reminder of a much larger issue that I see Silicon Valley in particular facing.
As the resurgence of the economy and the influx of both larger corporations and start-ups regain their footing. The draw of skilled professionals floods the market. I am a proponent of capitalism and truly believe that competition generates better products, services and innovation. However, all of these corporations and people rely on the services of non-tech to maintain their standard of living. Such as fix their cars, cut their hair and bus employees to their jobs. Or they sell them groceries, maintain their facility air conditioning, protect them from criminals, teach their children, serve them at restaurants and get mice out of their supply cabinet.
When I first started LB Mobile Telecom Management, I conscientiously decided to take a different path than my competitors or other solutions in the Mobile Device Management (MDM) space. Our mission is to help the small to mid-size business make sense of made to be confusing mobile services. Find applications that make their operations more productive, profitable and implement security best practices into policy. When a family-owned company’s monthly bill is reduced by 40% or when fraud on a government funded non-profit account is uncovered perpetrated by mobile service provider representatives, I know we’ve made a difference.
Small business, industrial, government and emergency type industries will continue to struggle, move away and close without stewardship from our Industry, the Technology Industry. This is not a call to action; it is a call to recognize the full impact of our action.